What We’re Doing to Ensure Your Environmental Health at Our Premises
1.1 Constantly monitoring updates from the scientific community and regulatory / political authorities
As a company we will continue to closely monitor any new developments with respect to the Coronavirus (COVID-19) as stated by leading scientists and professionals in the industry. This includes taking guidance from the World Health Organisation (WHO) and the UK government as well as other public health organisations internationally.
1.2. Symptomatic persons are re-scheduled free of charge
We understand that not every cough can mean Covid. Nevertheless, it is best to err on the side of safety. Should scheduled patients develop a cough or fever before their appointment, they are kindly instructed to request a Covid test and reschedule their visit free of charge or penalty. Any cost for transportation or hire of rooms is borne by The Centre.
1.2 Frequently wiping down surfaces
Before, between and after each visit we wipe down all surfaces of common contact which include: chair arms, door handles, banister of the stairway railing and table top surfaces
Practitioners also sanitise their hands before, between and after each visit with anti-bacterial gel.
1.3 Frequent ventilation
Rooms sizes are generously proportioned at circa 20m² or larger. This allows for adequate air flow throughout the room. During treatment sessions, windows are left open when weather permits. Otherwise, rooms are fully aired during the half hour allotted between sessions for cleaning and preparation of the next visitor(s).
1.4 Use of face coverings is mandatory in shared spaces
As of 24.07.2020, it is mandatory to wear a face covering (mask, scarf, or otherwise) in the shared spaces of the building. These spaces include: bathrooms, hallway, entranceway and in the carpark directly adjacent the building, should you encounter another person. Face coverings are NOT mandatory in the private treatment rooms at this time.
We understand that it’s difficult to wear a face covering or ‘face mask’ for an hour and be comfortable, especially if children and elderly are concerned. Due to the spacious rooms, adequate ventilation and frequent cleaning, we do not require you to wear a face covering during treatment.
1.5 Washing or sanitising hands is mandatory
All visitors and practitioners entering the building are required to either use the hand sanitiser gel located just inside the main door to thoroughly disinfect their hands, or to use the washroom facilities to wash their hands.
1.6 Please take your rubbish home with you
Bins have been removed from the treatment rooms in order to be more hygienic. Should you bring snacks, drinks, facial tissues or otherwise along with you, please take them with you after your session.
What You’re Asked to Do to Ensure Your Environmental Health
- Please wash your hands or sanitise them with anti-bacterial gel thoroughly. This takes about 20 seconds, ensureing that all spaces under the fingernails, in between fingers and under jewellery is included.
- Not wearing jewellery like wrist watches, finger rings, hair bands around the wrist and other things on the hands ensures more thorough cleaning.
- If you need to cough or sneeze, please do so in a tissue or into your elbow — not into your hands.
- If you have rubbish with you, for example from snacks for children or yourself, please take it with you.
As of 24.07.2020, wearing a face covering is required in shared spaces. If you have any questions, please contact us.
We are offering complimentary beverages again and make every effort to disinfect the glasses, tea cups and mugs thoroughly before use. Should you be uncertain as to the level of risk involved, please feel free to bring your own refreshments with you to the appointment.
Last updated on 20 July 2020