Here at The National Centre for Electromagnetic Therapies Community Interest Company our main focus is on making this kind of safe, non-invasive and clinically effective medical treatment accessible — that means we strive to make electromagnetic therapies affordable, easy-to-use, practical and easy to obtain or visit in-clinic.

We do sell SCIO devices as well as other types of quantum biofeedback machines. We also make informal recommendations on other devices that we do not sell, nor earn affiliate commission for. Our goal is to match you up with the best machine to suit your level of technological abilities and your budget.

Please ask us about availability of the following quantum biofeedback machines:

• New, unused SCIO device with new electrode harness set
• Gently used SCIO device with new or used electrode harness set
• Refurbished SCIO with or without electrode set
• New or gently used Nucleus device with electrode set
• New or gently used Ed.X or Eductor with electrode set
• Healy device
• Trinity device

Medical Advisory

These products are classified as medical devices and subject to regulation in some countries. Please always consult your doctor or medical advisor before attempting to self-prescribe any therapy or treatment. Please inform yourself about laws, codes and rules in your country before buying a device to use in your clinic.

CE / UKCA Markings and Certifications

In our small, 100% self-funded not-for-profit our focus is on giving therapy and conducting clinical trials. We have had a number of SCIO devices donated to our cause, to use as spares or repairs, to rent out in our home therapy programme or for software development and testing purposes. These devices were manufactured in 2016 and are covered by quality of standard and safety certificates for the time of manufacture. See this certificate, this ISO certificate, and this ISO certificate from 2015. See this current certificate from the manufacturer to manufacture only, not linked to any one specific device. As you’ll note from those documents (or a lot of research on the internet), the validity of conformity lasts three years.

These devices are fully functional, but cannot be used in our future research we are planning because the devices do not have current TÜV / ISO / CE / UKCA markings. Therefore, we are brokering sales of these fully functional SCIO devices in order to help fund our future research in the area of PTSD and mental health.

Before You Buy a SCIO, Compare Regulations and Conformity

After making sure that you’re buying a genuine device with genuine software, you’ll want to look around the market. Some used SCIO devices can be more affordable, but make sure they have been properly refurbished and work well. Also, be aware that some sellers don’t give you all parts of the software or that their devices – although they might work very well – might not be regulated or pass inspections.

QX World No Longer Offer Background Programmes for Free

QX World have parceled out their software’s background programmes. Now, standard add-ons like Disease Dictionary, 3D Body Viewer, Quantum Prayer and Iridology all cost extra — and considerably extra, around €1,000 or €1,500 each! Their new Quex S model doesn’t even include Home Use Therapies for free anymore. Furthermore, we are still waiting for their new devices to pass ISO certification and be CE marked.

Mandelay Devices Currently Under FDA Warning

We have contacted Mandelay twice about the warning letter they received from the U.S.A. Food and Drug Administration, however, we have not received an answer regarding that matter. The company have informed their users internally, but no further information can be found on their website or social media groups. It is our hope that Mandelay can clear up this matter quickly, and we wish them the best of luck and success in their endeavour.

INCLUDED IN YOUR PURCHASE OF A NEW SCIO

(1x) SCIO device with silver test tray
(1x) USB to USB cable
(1x) head harness with 8 individual electrodes
(1x) limb harness with electrodes for wrists and ankles
24-month warranty on SCIO device
6-month warranty on electrodes
Unlimited software installs on unlimited number of computers, the 2014 version of software

Software Leasing

Software is needed to operate the SCIO device. In order to sustainably fund future developments, technical support and customer service, we offer Pulsar for a monthly contribution. We suggest an amount between twenty and three hundred Pounds Sterling per month, depending on the size of your clinic and level of support needed.

Note: For larger clinics and hospitals, we do offer separate Maintenance & Support Contracts which team you up with one or two contact partners in your time zone or country, offering dedicated support 24/7. Please enquire for additional details.

The NCET are the only brokers of Pulsar software on SCIO devices. If you would like to use your SCIO device with Mandelay’s Clasp64 or QX World’s Omnis software, please ask them if it would be compatible and check prices as well.

If you would like to purchase Pulsar for a one-off fee, please speak to us about your situation. We base our prices on a percentage of your annual income, in order to more fairly set prices and compensate our time, efforts and energy that has been put into the seven-year development of Pulsar and continued new features and updates that are made available.

The Pulsar Software with SCIOs

Pulsar is built fromt scratch and works lightning-fast on 16GB+ RAM. (If you don’t run all 5 background subspace programmes, then 8GB RAM is sufficient.) If you also run Zoom or web conferencing software, 32 GB of RAM is recommended. Pulsar features a Complete Health Scan Report which you can see in the video below.

WARRANTY 

There is a 24-month warranty on all new and unused SCIO devices. The electrodes come with a 6-month warranty. This is included in the Purchase Agreement. 

SHIPPING

We at the NCET ship devices from the UK, EU or USA. Our hardware technicians are based in Romania, and handle repairs and refurbishment both under warranty as well as stand-alone. For current shipping prices, please contact us with your shipping address and details. There might be import duties or customs charges applicable in your country.

Mandelay and their subsidiary Seriously Smart Technology cannot ship to the USA after being issued a warning letter from the Food & Drug Administration. (Click here to see it.) The company have not responded to our enquiries on whether this issue has been resolved. We do offer our sincere condolences to them during this difficult time, as we have complete empathy and sympathy for the paperwork struggles that many alternative and holistic companies can encounter.

PAYMENT TERMS

Payment can be made by PayPal, debit card, credit card or bank transfer to our account in Sterling, Euros or US-Dollars.

We – not the manufacturer or a third-party service – do accept payment in installments. That’s because we understand financial struggles when living in the UK, and make every effort to help. We are currently the only brokers or sellers in the market to offer such generous and fair payment terms for this highly specialised medical equipment. We reserve the right to decline any sale agreements or plans to sell in installments for any reason.

We do not charge interest on monthly payments. Although we understand that with the UK rate of inflation being high the value of money erodes every year and every month, we consider charging interest an unfair ‘reprimand’ to those who are financially less well-off. Read our Ethics Statement for more.

We will ask for ID verification to be processed through our card payment processor, Stripe. And you’ll set up either a card payment or a standing order bank transfer for the monthly payments.

Additionally, we may ask for a credit check and electronically sign a Purchase Agreement.

We hold the right to accept or decline payments made in installments, as they are subject to our verifications.

MONEY BACK GUARANTEE

You also have a guarantee that within the first 14 days after receiving your purchase you can return your SCIO if:

• You suspect it’s been damage during transit / shipping.
• You cannot work well with the software or it’s too complicated.
• You have not attempted to alter, repair, adapt or damage anything on the device or electrodes.

You pay the return shipping, and when the SCIO is received by us and checked that everything is in working order, we refund your payment through the payment method you’ve previously used.

GENEROUS RETURNS POLICY

We are the only broker and seller of SCIO devices offering a returns policy. If you use your SCIO for a period of time — say, 3 months or 6 months — and find that you no longer need it to help you and your family, then we can issue you a generous partial refund for returning your equipment.

Gently used equipment cannot be re-sold at the same price as new equipment, and so we offer enough money back to compensate for our time and yours. Please ask us for price lists and details.

DISCLAIMER: This device is not a replacement for medical consultation, advice or treatment. Always consult your general practitioner or healthcare professional if you are seeking medical advice or medical treatment. These devices are sold under full warranty included in a written and signed Purchase Agreement upon sale. These devices were manufactured in 2016 and do no have current (2022) CE mark of conformity for sale in the European Union of United Kingdom. The CE mark of conformity requires renewal every three years, and the production of these devices has been discontinued. Although these are guaranteed, fully-working devices, they are therefore sold for ‘spares or repairs’ or for testing purposes including the software for full operation of the device. Please contact us if you have any questions.

TRAINING

There are plenty of free training videos online, as well as free webinars held on a regular basis.

You can find videos on how to use the Pulsar software here.

We highly recommend finding a suitable trainer to ‘deep dive’ into the software, anatomy, pathology, nutrition, etc. and receive certified training, which usually last 50 or 100 hours. Contact us if you’d like to find a trainer. At NCET, we only train in staff we work with in our clinic or together on clinical trials.

Software Requirements to Run the SCIO on Your Own Computer:

• Processor (CPU) required: Intel® Core™ i3, i5, or i7. Note: AMD, Ryzen and Celeron processors are supported although they will run your Pulsar software a bit more slowly. 
• Random Access Memory (RAM): 8 GB or more. 32 GB RAM is ideal if you’re running all programmes as well as Zoom and recording software, for example.
• Video Card: Intel HD 3000 or better, minimum 256 MB video RAM 
• Storage (Hard Drive, or C: Disk): At least 30 GB available.
  Note: Hard Drive Disks that are not supported: Flash drives like USB sticks or external hard drives. You are able to use Ryzen and AMD processors.
• Screen resolution: 1920 x1080 display resolution or higher 
• Connection port: USB 2.0 or 3.0 (note: you’ll have to configure the port to COM4, which happens automatically)
  
• Operating Systems recommended: Windows 7, Windows 8, Windows 10, Windows 11
  Note: Apple and MacBook operating systems are not compatible 
• Virus Protection: ESET Smart Security, ESET NOD32 Antivirus, Kaspersky
  Note: You may have to temporarily disable or uninstall your computer anti-virus to install the Pulsar software
  
• An internet connection is needed for installing and activating the software. The Support Team will need to access your computer using AnyDesk to remotely control your computer for technical help and re-activation if needed.